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Monthly Archives: January 2012

Chatting Away, Love from Cedric!

A really inspiring meeting at Home House this afternoon after we got chatting with Home House’s Head of Department about our customer loyalty scheme, Love from Cedric! As the customer rewards program has now been running for over 12 months and member engagement continues to gro, we wanted to kick off 2012 by reviewing the […]

Getting to know the folk in Huddersfield!

Every time we come away from a meeting with Armitage’s Garden Centres, we’re really chuffed with the amount of progress that’s been made with the bespoke loyalty scheme we developed for them, Your Armitage’s! With an incredible 15,000 members having joined the customer loyalty programme since launch in August 2011, it’s obvious that Armitage’s customers […]

‘Indulging’ the Stuart Holmes team!

What a fab staff launch event! Having been working away on developing ‘Indulgence by Stuart Holmes’ using uber’s small business loyalty product ‘uber loyal: essential’ since November, it’s really great to see all the Stuart Holmes staff so excited and engaged by their brand new customer loyalty programme. Everyone was really enthusiastic about all the […]

Getting our ‘tusks’ into Walrus

I had a very constructive meeting with Merseytravel today – we’re all super-excited about the launch of the staff trial of ‘Walrus Rewards’ in April now! Since we started work on phase 2 back in December, we’ve made so much progress…after today’s meeting, we’ve defined and covered off all of the data and CRM (customer […]

A look at loyalty through your customers’ eyes…

If you’re looking at introducing a customer loyalty scheme or you’re curious about what today’s consumer expects from program rewards, check out the latest whitepaper that uber has produced, ‘Looking at Loyalty through the eyes of consumers’ uber undertook some really extensive research to feed this whitepaper and got some really great feedback from consumers […]