Known for her inspirational talks on customer loyalty across the UK, Sarah is super excited to be heading to Dubai in a couple of weeks to speak at the region’s largest Beauty Exhibition – Beauty World Middle East! Sarah has two speaking slots at the event where she will share her passion for customer loyalty with [...]
Author Archives: victoria
Stylists join the ‘Inner Circle’…
Stylists across the country are being offered the chance to be surprised and delighted by Great Lengths fab new loyalty programme – the ‘Inner Circle’ that has just launched! We LOVE the branding! We have been working with hair extension specialists Great Lengths to undertake a strategic research project and have been busy speaking to stylists across the [...]
Sarah talks all things loyalty at Business NW
Sarah spoke to businesses across the region today at Business North West about the importance of Customer Loyalty in driving revenue and attracting and retaining customers. Sharing tips and techniques the audience could take back to their businesses, Sarah talked about creating virtual communities and tapping into a customers’ social circle to maximise engagement, awareness and [...]
Who watched Watchdog?
We are big fans of watchdog in the uber office and were shouting at our screens last night whilst watching Watchdog’s report on the customer loyalty…(particularly at the Boots faux pas!) As you know, we’re not fans of points based customer loyalty at the best of times and we are passionate that customers need to [...]
Happy Customer Loyalty Month!
We’re celebrating customer loyalty month by rewarding our fans and followers! We live and breathe customer loyalty and retention, designing, developing and implementing customer loyalty programmes and CRM strategy for all our lovely clients every day. To mark April being the month of customers we want to treat you with a gorgeous gift as a little [...]
Stuart Holmes gets indulgent
We recently travelled down to our super cool salon friends, Stuart Holmes Hair and Beauty Salon, in Cheltenham to hear how their fabulous new customer loyalty programme ‘Indulgence’ was going since we launched it last month…and we weren’t disappointed! It’s an exciting time for the salon as not only have they had a gorgeous New [...]
Real beauties and golden tickets!
So, last week we told you about our uber exclusive offer at Professional beauty, but now it’s COLLIN RESULTIME’s time to shine and with so much going on at stand G6 I don’t know where to start! Now you may have recently heard about their amazing ‘We Believe’ campaign which has seen them use the [...]
Calling all professional beauties x
The tickets have arrived and the trains have been booked – it’s Professional Beauty 2012 time! We love going to pro beauty and can’t wait to see all the new products and treatments that are out there! We’re also exhibition geeks so are looking forward to seeing all the cool stand designs! (Well I am!) [...]
Going to great lengths for Great Lengths!
This week has been a super exciting week in the world of uber, not least because it has marked the start of our next phase of customer loyalty work with lovely client ‘Great Lengths’. Great Lengths is the world’s leading hair extension providers and responsible for keeping the locks of celebs around the world looking stunning! [...]
Meet the uber team – Vic
Hey! As an ex journo that moved onto PR I am uber’s Communications Manager. I’m working with team uber to raise our profile in the media and let people know of all the fab things we’re doing! I know what makes a story and how to sell it to the press, with experience of raising [...]

uber uses loyalty marketing and