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February 9, 2010 - Adding value to Home House, the exclusive Private Members Club

 

uber has been retained to implement a CRM strategy to enhance the customer experience of the unique and exclusive private members club, Home House. 

Commissioned as a “Palace of Entertainment” by the legendary Countess of Home in 1774 and established as a private members club in 1999, Home House offers a completely unique experience. Arranged over three magnificent Grade I listed buildings in the heart of London, the club has a beautiful restaurant, glorious garden, 20 bedrooms, two contrasting bars, extensive gym and high end spa.

uber MD, Sarah Cross says: “We are delighted to be awarded the brief. Home House offers the perfect place to relax, work or stay and we will be working closely with the team to enhance the exceptional level of service that they already provide, by designing a loyalty programme and CRM strategy.”

Home House Sales Director, Reece Williams, comments: “The team at uber are leaders in their field and really took the time to fully understand our mix of eighteenth century splendour and twenty first century avant-garde.
“When deciding who would be responsible for portraying our core values to the best ability, uber stood out from the crowd.”

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