
December 13, 2010 - uber and John Carne
Specialist customer loyalty and CRM (customer relationship management) consultancy, uber, continue their string of recent appointments within the beauty, hair and luxury brand sectors by establishing a relationship with John Carne salons.
Dedicated to spoiling, pampering and indulging every salon guest, providing a luxurious and exceptional client experience, John Carne Hairdressing are going through a period of expansion.
With a brand new flagship academy salon located opposite Harrods, in the heart of Knightsbridge and further franchises set to open in 2011. uber will streamline the marketing activity of John Carne in order to strategically drive client acquisition and retention building on John Carne’s established client base.
uber MD, Sarah Cross, explains: ‘We are really pleased to be working with the team at John Carne, a fabulous salon brand which is totally committed to superb levels of customer service. With such fast expansion on the cards, we’re really excited about developing and showcasing this brand, driving client acquisition and retention by focusing on a measured loyalty marketing strategy’.
‘I’ve been really impressed with uber’s ability to kick off this project so quickly. We’re really excited about working with the team into 2011. We are investing in growing our brand and delivering an exceptional salon experience to new clients at our beautiful Knightsbridge salon – exciting times ahead!’ says John Carne.
