July 5, 2010 - uber chic
uber have been commissioned to develop a loyalty strategy for The Chic Collection and The World’s Best hotels.
The Chic Collection provides knowledgeable, tailor made advice for travellers looking to stay in the funkiest boutique hotels around the world whilst The World’s Best Hotels offers more traditional luxury deluxe hotels.
uber md Sarah Cross explains: “The travel industry is a very competitive market, with customers being very savvy and selective in what they want. An innovative loyalty strategy will allow The Chic Collection and The World’s Best Hotels to provide their customers with something a little bit different and ensure their clients keep coming back year on year”
“We are very excited to have uber on board to help us develop something exciting and special for our customers” says Nigel Bolding CEO of The Chic Collection and The World’s Best Hotels “We already pride ourselves on excellent service and expertise in the hotel market but this will allow us to add value to our service offering and promote an exclusive service.”
uber will be working with the internal team to get to know their customers and their needs to develop a strategy which brings the personal touch whilst driving loyalty, customer retention and acquisition of their target audience.