November 7, 2011 - uber loyal: essential gets going with Stuart Holmes
uber’s brand new small business loyalty product, uber loyal: essential, has proven to be really popular since its launch back in September. The exclusive, downloadable toolkit, designed to help owners implement their very own small business loyalty programme has found a fab client in Stuart Holmes Hair and Beauty Salon, Cheltenham.
With a beautiful new look salon on the way, Stuart Holmes were looking for an innovative salon marketing strategy to drive customer acquisition and customer retention. As the whole team were already committed to providing a ‘five star’ service, totally focused on indulging each and every client in the beautiful surroundings of the refurbished salon, uber MD, Sarah Cross had no reservations in recommending uber loyal: essential.
Sarah explains ‘Stuart Holmes are the perfect client for uber loyal: essential. They have a clear vision for how they want to treat their customers and are committed to driving customer loyalty: uber loyal: essential acts as their internal marketing specialist, providing all the knowledge that they need to make the programme work. I’m really delighted with how quickly the team have got to grips with the product’.
As Stuart Holmes are looking to be really speedy in implementation of the programme to coincide with the launch of their fabulous new look salon, they’ve also asked uber to help them out with some of the steps to implement the loyalty scheme:
‘We’re really happy to combine our loyalty consultancy services with uber loyal: essential if our clients require support on anything from the sourcing of customer rewards to running a launch event. For Stuart Holmes, we’ll also be getting to work in coming up with the identity for the loyalty program and communications planning for the program’s first 3 months... I can’t wait for the launch!’ explains Sarah.