Great Lengths - Getting to know the customer - phase 1

Great Lengths is a market leader in the competitive UK hair extension market. Exclusively supplying professionally applied, pre-bonded 100% human hair extensions which are ethically sourced, Great Lengths hair extensions have been enjoyed by the world’s most stylish women for over 20 years.

Their Objectives:

To undertake a research project in order to...

- Form part of the direction for the 3 year business planning project

- Justify engagement plans with stylists for tactical and CRM campaigns

- Provide direction towards Marketing, CRM and education tactics

- Provide direction on the most effective way to communicate with stylists to influence behaviour

How do I improve customer loyalty and business retention?
How do I measure customer retention and our customer
loyalty programme?
Where do I start with our customer loyalty and retention strategy?
How do I create customer loyalty?
What type of loyalty programme should we have?
Where can I find fresh and innovative marketing ideas?

Fill out the quick form and we’ll be in touch soon...

Name:		Phone:
Company:		what would you like to talk about?
Email: Please leave blank to determine you are a human:		what would you like to talk about?